This short course includes general guidelines and constraints that people with special access needs may encounter in outdoor hospitality. It may be helpful for any student or professional to be aware of the diversity of this market segment, their different needs, preferences, etc. and the importance to offer inclusive experiences.
This short course includes general guidelines and constraints that people with special access needs may encounter in outdoor hospitality. It may be helpful for any student or professional to be aware of the diversity of this market segment, their different needs, preferences, etc. and the importance to offer inclusive experiences. It includes the following contents: accessible tourism market, stakeholders of accessible tourism, universal design, accessible outdoor hospitality constraints, some questions and references.
is a professor at the Faculty of Tourism of the University of Girona. Her research line is cultural tourism and heritage management focusing, especially, on religious and sacred sites; but also she has been working in other related areas such as peacebuilding, intercultural dialogue and cultural accessibility. Apart from different publications on these topics, she is a member of the Editorial Board of the International Journal on Religious Tourism and Pilgrimage, the association Future for Religious Heritage, the Unitwin UNESCO Chair “Culture Tourism and Development and the Chair in Gastronomy, Culture and Tourism Calonge-Sant Antoni from the University of Girona. She is director of the UNESCO Chair on Cultural Policies and Cooperation at the University of Girona. She has participated in several research studies both as an academic researcher and as a consultant. She has participated in different European Projects like SPIRIT-Youth (a COSME project related to the creation of a spiritual tourism proposal through Europe for young people), INCOME Tourism (an Erasmus+ based on learning soft skills in tourism through a new learning approach together with companies), Cultsense (an Erasmus+ aiming at sensitizing young travellers on local cultures) and CAMPMASTER (an Erasmus+ developing the competences for an educational program for campsites). She has worked on different research projects related to accessibility like ACCENT Gastronomy (a COSME project on developing gastronomy tourism products for people with sensorial disabilities) and other projects in cooperation with local administrations (Diputació de Girona, Consell Comarcal del Baix Empordà, Turisme Garrotxa).
is a part-time Professor of Tourism and Marketing at the Department of Department of Business Administration, Management and Product Design, University of Girona and at the Business Department, EU Mediterrani, Barcelona. She completed her PhD in 2016, and her research is related to topics, such as accessible tourism, consumer behaviour, cruise tourism and text-mining. She has published in international journals, such as Maritime Policy and Management, Tourism Review or Journal of Cultural Heritage, Management and Sustainable Development.
Darcy, S., Mckercher, B., & Schweinsberg, S. (2020). From tourism and disability to accessible tourism : a perspective article. Tourism Review, 75(1), 140–144. https://doi.org/10.1108/TR-07-2019-0323
Karl, M., Sie, L., & Ritchie, B. W. (2022). Expanding Travel Constraint Negotiation Theory: An Exploration of Cognitive and Behavioral Constraint Negotiation Relationships. Journal of Travel Research, 61(4), 762–785. https://doi.org/10.1177/00472875211011547
Moura, A., Eusébio, C., & Devile, E. (2022). The ‘why’ and ‘what for’ of participation in tourism activities: travel motivations of people with disabilities. Current Issues in Tourism. https://doi.org/10.1080/13683500.2022.2044292
Qiao, G., Ding, L., Zhang, L., & Yan, H. (2021). Accessible tourism: a bibliometric review (2008–2020). Tourism Review, 77(20), 713–730. https://doi.org/10.1108/TR-12-2020-0619
Sisto, R., Cappelletti, G. M., Bianchi, P., & Sica, E. (2022). Sustainable and accessible tourism in natural areas: a participatory approach. Current Issues in Tourism, 25(8), 1307–1324. https://doi.org/10.1080/13683500.2021.1920002